New Restaurant Processes

• Production and management of pre-opening calendars and checklists detailing critical milestones including staff onboarding, purchasing, promotional events, and friends & family dinners

• Development and execution of opening staff training schedules/programs

• Operations management

• Creation and implementation of standard operating procedures

• Production of service manuals that detail company culture and brand identity highlighting consistency and accountability

• Development of integrated and customizable programs that reinforce company culture and increase team’s confidence through education and inspiration

Social Media Management

• Social media management services designed to define your brand & grow your online presence helping increase exposure establishing trust and interest from potential guests

• Online management services creating increased awareness, website traffic, and lead generation

• Additional benefits include influenced Google rankings, blog promotions, reputation management, and customer service to current and potential customers

Human Resources

We provide new businesses with an opening HR toolkit including: 

• Complete hiring and onboarding documents including employee handbooks, employment compliance, Family and Medical Leave Act leaves, performance management records retention.

• All employment-related forms and checklists

• Recruiting guidance stressing important talent-management issues such as interviewing compliance, background checks

We also provide project-based HR consulting services for established businesses. Frequently requested project-related work includes performance management systems, employee handbooks, HR compliance, and HR audit/assessment systems.

Recruiting

Your hospitality business is only as strong as your team. It is vital to hire the best in the business to ensure success. We can assist you every step of the way to create a dynamic team that will exemplify the meaning of great service at your company.

Event Sales & Management

• Development and management of sales scripts, sales decks, marketing materials, and sales outlines

• Targeted sales and outreach to organizations for private/semi-private events

• Management of daily events calendars and communications